Cancellation & Refund Policy
1. Order Cancellation
1.1. Cancellation Window
Orders can be canceled within [X] hours of placement. After this period, cancellations may not be possible due to processing or shipping.
1.2. How to Cancel
To cancel an order, please contact our customer service team at Contact Us as soon as possible. Please provide your order number and reason for cancellation.
2. Refunds
2.1. Eligibility for Refunds
Refunds are available under the following conditions:
- Order Cancellation: If your order is canceled within the specified cancellation window, you will receive a full refund.
- Return of Products: If you return a product in accordance with our Return Policy, you may be eligible for a refund.
2.2. Refund Processing Time
Refunds will be processed within [X] business days of receiving the returned item or approving a cancellation. Refunds will be issued to the original payment method used for the purchase.
2.3. Non-Refundable Items
Certain items are non-refundable, including but not limited to:
- Customized or Personalized Products
- Perishable Goods
- Digital Products or Services
3. Exchange Policy
If you wish to exchange an item, please refer to our Return Policy for instructions on how to initiate an exchange.
4. Issues with Refunds
If you do not receive your refund within the expected timeframe, please contact us at Contact Us. We will investigate and work to resolve any issues promptly
5. Contact Us
For any questions regarding our Cancellation & Refund Policy, or if you need assistance with a cancellation or refund, please contact us at Contact Us.
